From: creatingkeepsakes@palmcoastd.com To: rachel kimler @ her email address Date: Mon, 19 May 2008 08:46:51 -0400 (EDT) Subject: Re: Identified Customer Other Inquiry Reference: 333549826 [] Dear Ms. Kimler, We are in receipt of your email regarding the special offer available on the website for new subscriber. We apologize that the offer is lower than the renewal offer you received. Frequently, offers found exclusively on the website have the best value. We will be happy to honor this subscription rate to you. An order may be placed by fax: 386-447-2321, please include your complete name and address, the number of issues, cost and the credit card information, including the expiration date. We accept Visa, Mastercard, Amex, and Discover; all Canadian orders need to be prepaid. If you prefer to order by mail, please send your information with full payment to the address below: PO Box 420235 Palm Coast, FL 32142. Thank you for subscribing to Creating Keepsakes. Sincerely, Shantel Andy Customer Service **Please include all previous emails when replying** ______________________________ Original Message: From: rachel kimler @ her email address Sent: 5/16/2008 To: creatingkeepsakes@palmcoastd.com Subject: Identified Customer Other Inquiry Reference: 333549826 =========== Creating Keepsakes =========== Account: 4xxxxxx eMail Address: rachel kimler's email address Subscriber: rachel kimler's physical address =========== ================ Additional Information ============== Where are the HUGE "Insider Savings"? A subscription renewal through subscriber services is $36.97. If I''m not a member, I''d go here https://secure.palmcoastd.com/pcd/document?ikey=0596TIC01 And get a lower rate for the SAME 12 issues ($31.97). I have to pay 15% MORE because I''m a member? That''s not right. <**0596TS0333549826**>